![]() TRADE BROCHURE · TOUR OPERATORS, AGENCIES & DMCS Hospitality Group Trade Brochure: Group Dining & Experiences in LondonGroup meals, private dining, attraction tickets and experiences in London, arranged through direct contracts and one contact, in English or Spanish. WHO WE ARE Your partner on the ground in LondonHospitality Group is a London company that connects groups with restaurants, venues and attractions. We work through direct contracts with our partners, so we can secure the right table, room or ticket for each group and keep every detail under control. Our main clients are tour operators and DMCs. You keep the relationship with your travellers; we take care of the arrangements in London and stay your single point of contact. WHAT WE OFFER Everything your group needs in London, from one supplierGroup mealsSet menus at restaurants we work with, timed around your itinerary: lunches between visits and dinners after a day of sightseeing. Private diningPrivate rooms and exclusive spaces for welcome dinners, farewell dinners and celebrations, depending on the size of the group and availability. Attraction ticketsTickets for London's attractions and shows, booked with the entry times your programme needs. ExperiencesExperiences that add something different to a programme, arranged and coordinated with the rest of the day. HOW WE WORK WITH AGENCIES From your itinerary to the day itself
WHY HOSPITALITY GROUP What makes us different01 / 05 One contactOne person who knows your group and coordinates everything, from the first message to the day itself. 02 / 05 English and SpanishWe work with you in English or Spanish, and with every supplier in London in English. 03 / 05 Direct contractsWe work directly with restaurants, venues and attractions, without extra intermediaries. 04 / 05 Reply within 24 hoursWe answer every enquiry within 24 hours. 05 / 05 Menus for dietary needs and allergiesWe adapt menus to dietary requirements and allergies, and confirm each case with the restaurant before the group arrives. TERMS FOR AGENCIES Working terms for trade partnersThese are the main points of how we work with agencies. The specific conditions of each booking are confirmed in writing in your proposal and booking confirmation. Net rates or commissionWe work on net rates or on commission, depending on how your company works. We agree the model with you before the first booking. Group sizeWe work with groups of different sizes, from small groups to large ones. Tell us your numbers and we will suggest venues that can seat everyone together. Booking lead timeThe sooner we receive your itinerary, the more choice of venues and times we can offer. Peak periods, such as summer and December, fill first. Deposit and paymentsDeposit and payment dates are set out in each booking confirmation, in line with the conditions of each venue and attraction. CancellationsCancellation terms depend on each service and are sent to you in writing before you confirm. Invoicing and VAT (TOMS)We invoice from our UK company. VAT is shown on every invoice, and before you confirm we tell you the treatment that applies to your booking, including the Tour Operators' Margin Scheme (TOMS) where relevant. Final numbersWe ask for final numbers and dietary requirements by the date shown in your confirmation, so each venue can prepare. EXAMPLES Examples of services by area and occasionA few examples of what we arrange for groups in London. The final venue depends on the dates, the size of the group and availability. Westminster and St James'sSet-menu lunches close to the Abbey, Parliament and Buckingham Palace, timed between morning visits. South BankGroup lunches and dinners near the London Eye and the river, easy to combine with a cruise or an attraction. The City and the TowerSet menus near the Tower of London, Tower Bridge and St Paul's Cathedral. West End and Covent GardenPre-theatre dinners timed to the show, and lunches around the shops and markets. Welcome and farewell dinnersA private room for the first or last night of the trip, with a set menu agreed in advance. Quick lunches on busy daysSet menus served on time, so the group keeps to its schedule. ![]() These are examples: the specific venue is confirmed in each proposal. |

